LONG ISLAND, NY (OnSachem.com / OnTownMedia.com) — Approximately 35,000 Long Islanders remained without power as of noon Sunday, beginning the sixth day of frustration after Tropical Storm Isaias hit the area last Tuesday.
PSEG Long Island said approximately 420,000 customers lost power because of the storm.
"While we have made steady progress overnight, we are finding that each job is requiring more work than anticipated due to the extent of the storm’s damage," PSEG LI said Sunday. "The more than 5,000 fallen trees or large limbs reported have contributed to the amount of work required to bring customers back."
PSEG LI said it expects to have most customers restored by the end of today. However, PSEG LI also said some customers won't be restored until Monday. In the Sachem area, PSEG LI's outage map as of 12:40 p.m. showed some customers being restored as late as Tuesday, a full week after the storm.
"More than 5,600 lineworkers, tree trimmers and other personnel are working around the clock, in 16-hour shifts, until every customer is restored," PSEG LI said. "More are expected to arrive tomorrow."
PSEG LI will run six Customer Outreach Centers to provide free water and ice until 4 p.m. today, or while supplies last. The closest center to the Sachem area is located at 460 East Main Street in Patchogue. Additional centers are located at Babylon Town Hall, 200 East Sunrise Highway; 1650 Islip Avenue, Brentwood; 288 Pulaski Road in Greenlawn; 250 Willis Avenue in Roslyn; and Five Towns Shopping Center at 253-01 Rockaway Blvd, Woodmere.
PSEG LI has been harshly criticized by elected officials because of its response and communications. Nearly a week later, PSEG LI stated again today that its online outage map continues to have inaccuracies. Customers noted for many days now that the outage map would repeatedly change the anticipated restoration times for their areas by hours and days, adding to the frustration of powerless customers.
"Due to the large number of crews from other utilities brought into our service area before Tropical Storm Isaias, power restoration is progressing faster than can be displayed on the outage map. The map will continue to fluctuate as we refine the data."
PSEG LI launched the outage map in December 2016. At the time, PSEG LI stated, "the utility's new outage map provides customers with the most up-to-date information regardless of the device they use."